Accusys ACS-75170 User's Guide download pdf (Page 21)

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Troubleshooting

If you encounter a problem while installing or using 7500,

check this section for help.

1. I cannot connect a Western Digital hard drive into the

connectors of the drive carrier.

There is a specially designed drive carrier for the

Western Digital disk drive. Please specify before you

ordering.

The location and distance between IDE and Power

connector in 7500 drive carriers follow the specification in

AT Attachment (ATAPI spec). The IDE connector of the

Western Digital disk drive has a 1-2 mm alignment

difference compared to drives of other brands.

7500 supports hard disk drives from Fujitsu, IBM, Maxtor,

Quantum, Seagate, Samsung and Western Digital.

2. When I lock the first drive carrier with a disk drive in

place, the red disk activity indicator turns on and an

alarm beep sounds.

(a) Make sure you firmly connect the IDE and Power

connectors of hard disk to their counterparts inside the

drive carrier and try again. If this does not solve the

situation, go to (b)

(b) Change the disk drive with a new one and try again.

again.

(d) If all of the above steps fail, contact your vendor.

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Accusys ACS-75170 User's Guide Page 21